After a thorough and full investigation of the claim made, we confirm that one of our hotel properties in UAE has used the services of Vision and Value Overseas Pvt ltd at the end of 2019. The hotel hired 11 interns, starting January 2020, for a period of 12 months.

During the COVID-19 pandemic and following the significant drop in business volume, the hotel management kept the interns safe by allowing them to stay off work and was working with all relevant authorities to allow them to return to their home countries as soon as possible. Due to the UAE border closure and government imposed travel restrictions, the interns were able to be repatriated to Nepal in September 2020, at which time the repatriation flight costs were covered by the hotel...

During their stay, the hotel HR team was made aware that the interns paid an onboarding charge to Vision & Value of 780AED prior the recruitment process. The hotel has made the provisions to reimburse the 11 interns for any fees paid in relation to the recruitment process.