This book explores the use and impact of company–community grievance mechanisms in the oil and gas, forestry, and mining sectors. Following the work of the UN Special Representative on Business and Human Rights, Professor John Ruggie, there has been a surge of interest in company–community grievance mechanisms as a way to address and resolve human rights issues…The book’s findings demonstrate the importance of having an open and responsive overall approach to stakeholder engagement within which a grievance mechanism can sit…The book also offers a number of specific recommendations on how grievance mechanisms can be designed and implemented to better meet the needs of communities and to avoid the risk and costs of community disputes for business...[Refers to Anglo American, Congolaise Industrielle des Bois, Kaltim Prima Coal, TVIRD]