Our corporate values influence every aspect of our culture and day-to-day business activity, and underpin our corporate social responsibility (CSR) strategies. We believe that CSR strategies are best achieved when integrated into business practices. It is with this in mind that our CSR strategies and priorities are developed in conjunction with our operational businesses. They help to improve the way we work and our approach to doing business. To better reflect the focus that our values have within our organisation and the importance we place on ethics and sustainability, we have this year implemented an integrated CSR reporting framework which is led by our Annual Report and Accounts and supported by this CSR Report and the relevant CSR sections of our website