NMGML [North Mara Gold Mine Limited] acknowledges its responsibility to work to eliminate and remediate any negative human rights impacts attributed to the operations of its mine. It is also committed to ensure that the operational-level Grievance Mechanism at the mine, as well as any agreements associated with it, satisfies the effectiveness criteria for the operational-level grievance mechanisms set forth in UNGP 31. To that end, NMGML has made a number of changes to its example Grievance Resolution Agreements and provided clarifications to already-executed agreements in response to legitimate issues and the expectations of stakeholders.