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記事

2019年8月5日

著者:
Natasha Lomas, Techcrunch

German data protection authority orders Google to halt human review of voice AI recordings over privacy concerns

"Google ordered to halt human review of voice AI recordings over privacy risks", 2 August 2019

A German privacy watchdog has ordered Google to cease manual reviews of audio snippets generated by its voice AI. 

This follows a leak last month of scores of audio snippets from the Google Assistant service...

The Hamburg data protection authority told Google of its intention to use Article 66 powers of the General Data Protection Regulation (GDPR) to begin an “urgency procedure” [...] last month. 

Article 66 allows a DPA to order data processing to stop if it believes there is “an urgent need to act in order to protect the rights and freedoms of data subjects”.

This appears to be the first use of the power since GDPR came into force...

Google says it responded to the DPA on July 26 to say it had already ceased the practice — taking the decision to manually suspend audio reviews of Google Assistant across the whole of Europe...

It’s not clear whether Google will be able to reinstate manual reviews in Europe in a way that’s compliant with the bloc’s privacy rules. The Hamburg DPA writes in a statement [in German] on its website that it has “significant doubts” about whether Google Assistant complies with EU data-protection law.

“We are in touch with the Hamburg data protection authority and are assessing how we conduct audio reviews and help our users understand how data is used,” Google’s spokesperson also told us...

The DPA also urges other regional privacy watchdogs to prioritize checks on other providers of language assistance systems — and “implement appropriate measures” — name-checking rival providers of voice AIs, Apple and Amazon .

This suggests there could be wider ramifications for other tech giants operating voice AIs in Europe flowing from this single notification of an Article 66 order...

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