This is an unofficial summary translation by the Business & Human Rights Resource Centre. The full document in German is available below.

1. Sustainability - Seals: ... Zalando claims that there are references to sustainability labels on the product.

1. This is not true...
2. One finds no clear explanation, different seals are used...

I welcome these explanations and we will follow Zalando's efforts closely. However, these are only future visions; with a share of 2 per cent sustainable goods overall, reality currently speaks a different language...

Unfortunately, one can not find exactly the explanations for sustainability labels on the product, contrary to what Zalando claims...

2. Transparency: Zalando only publishes the total number of suppliers and factories, not the names of the factories...

3. Audits: When asked about the biggest problem with social audits, Zalando's response is flawed... These problems have nothing to do with social audits and verifying working conditions in the factories...

4. Childcare in Zalando's suppliers in Bangalore: Cividep is organizing a Business Leader Forum in Bangalore on July 19, 2018 and would like to invite Zalando's suppliers to facilitate exchange and provide support. However, [...] Cividep has no names or email addresses... We will therefore send the invitation via Zalando and request that it be forwarded to its suppliers.