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2024年7月5日

Saudi Arabia: Migrant workers at retail giant & Newcastle Utd sponsor Noon tell of wage theft, threats, long hours, heat exposure & discrimination; incl. co. responses

Warehouse

Investigations by the Athletic and by NGO Equidem have revealed systemic labour rights abuses in the supply chains of Saudi Arabian online retailer Noon. Migrant workers directly employed by Noon and workers subcontracted for delivery services and warehouse work told researchers of a string of labour violations relating to working conditions and living conditions, including indicators of forced labour.

These included wage deductions as punitive measures for alleged non-performance, and intimidation and threats by managers. Workers also alleged extremely long working hours while exposed to extreme heat as well as nationality-based discrimination. One worker told the NY Times that the manager of the agency placing them with Noon detained them in a storehouse without food and physically abused them. The same worker spoke about having his passport withheld (illegally).

The manager deducted part of my salary for completing less than 20 deliveries. When I protested, he abused and threatened me. After that I talked about leaving the job and said that I need a transfer letter. He told me that you cannot leave the job without my consent, otherwise I will send you to jail. He kept all my documents.
Indian delivery associate for a Noon subcontractor

Workers from 12 countries across Africa and Asia were interviewed for the investigation. Workers spoke to researchers under extreme pressure and fear of their employers - Noon and the supply companies - finding out they had reported their experiences.

Noon is a sponsor for Newcastle United Football Club. NGO Equidem says the allegations should "raise alarm bells for NUFC and the Premier League", and that the abuses reported by migrants "stand in stark violation of NUFC's statement on modern slavery that claims they are committed" to anti-slavery principles. Noon and the Premier League provided statements in response to requests from the Business & Human Rights Resource Centre, but did not directly address questions around due diligence processes in light of the investigations. NUFC failed to provide a response.

The Premier League claims to have a ‘zero-tolerance approach to modern slavery and human trafficking. If that’s genuinely the case, these allegations should be of profound concern to them.
Nick McGeehan, director at human rights researchers FairSquare

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