... HSBC does take human rights issues seriously and our Metals and Mining policy has made reference to human rights impacts since 2007. In 2017 we revised this policy and it explicitly states that our global business must undertake additional due diligence in certain circumstances, including: Customers causing or contributing to severe adverse impacts on human rights. HSBC seeks to prevent such impacts, subject to the leverage we have with a customer... When any allegations of companies operating in breach of our policies are brought to our attention, we always investigate. In mining... we work with clients who meet our sustainability standards - including those related to human rights - and clients who are making credible progress towards meeting them. Where clients are unwilling or unable to meet our standards, we end the banking relationship as soon as is contractually possible.